{"id":293,"date":"2015-03-26T00:00:00","date_gmt":"2015-03-26T00:00:00","guid":{"rendered":"http:\/\/slacc.wpengine.com\/index.php\/stolen-mobile-charges-to-be-capped\/"},"modified":"2015-03-26T00:00:00","modified_gmt":"2015-03-26T00:00:00","slug":"stolen-mobile-charges-to-be-capped","status":"publish","type":"post","link":"https:\/\/slacc.co.uk\/index.php\/stolen-mobile-charges-to-be-capped\/","title":{"rendered":"Stolen mobile charges to be capped"},"content":{"rendered":"<p>\n\t&nbsp;Major mobile networks have confirmed plans to introduce protection for consumers from huge bills run-up on stolen mobiles following Government action.<\/p>\n<p>\n\tUnder the voluntary agreement, five mobile networks &ndash; EE, O2, Three, Virgin Media and Vodafone &ndash; will protect around 27 million consumers on pay monthly contracts from being hit with shock bills through no fault of their own. They will all offer consumers a liability cap set at &pound;100 when reported within 24 hours of being lost or stolen to the mobile network and police.<\/p>\n<p>\n\tEd Vaizey, Minister for the Digital Economy, said:<\/p>\n<p>\n\tProtecting hardworking families from shock bills through no fault of their own has been a priority for this government. By working with the mobile operators, we have secured an agreement that will provide consumers with real benefits as well as offer peace of mind.<\/p>\n<p>\n\tAccording to the National Mobile Phone Crime Unit (NMPCU) around 300,000 mobiles are reported stolen to the police each year in the UK.<\/p>\n<p>\n\tThree has been the first mobile network to introduce this protection for its customers in January 2015. The other operators have now confirmed their plans:<\/p>\n<ul>\n<li>\n\t\tEE will introduce in the coming weeks;<\/li>\n<li>\n\t\tO2 will introduce the cap by September 2015;<\/li>\n<li>\n\t\tVirgin will introduce the cap from 1 July 2015; and<\/li>\n<li>\n\t\tVodafone will introduce the cap this summer.<\/li>\n<\/ul>\n<p>\n\tThe protection comes as part of a new Code of Practice that all five mobile operators have signed up to. The code will also help protect consumers themselves from unexpectedly high bills and excessive costs from:<\/p>\n<ul>\n<li>\n\t\tOut of bundles charges &ndash; by providing clear and transparent pricing information, alerts when they reach data bundle limits or the ability to monitor usage.<\/li>\n<li>\n\t\tRoaming &ndash; providing information on how to turn off data roaming and avoid roaming charges.<\/li>\n<li>\n\t\tPremium Rate Services and in-app purchases &ndash; provide barring function so consumers can protect against unauthorised or inadvertently calls to premium rate voice services, and protections against in-app purchases.<\/li>\n<\/ul>\n<!-- -->","protected":false},"excerpt":{"rendered":"<p>&nbsp;Major mobile networks have confirmed plans to introduce protection for consumers from huge bills run-up on stolen mobiles following Government action. Under the voluntary agreement, five mobile networks &ndash; EE, O2, Three, Virgin Media and Vodafone &ndash; will protect around 27 million consumers on pay monthly contracts from being hit with shock bills through no [&hellip;]<\/p>\n","protected":false},"author":0,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[1],"tags":[],"class_list":["post-293","post","type-post","status-publish","format-standard","hentry","category-uncategorized"],"_links":{"self":[{"href":"https:\/\/slacc.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/293","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/slacc.co.uk\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/slacc.co.uk\/index.php\/wp-json\/wp\/v2\/types\/post"}],"replies":[{"embeddable":true,"href":"https:\/\/slacc.co.uk\/index.php\/wp-json\/wp\/v2\/comments?post=293"}],"version-history":[{"count":0,"href":"https:\/\/slacc.co.uk\/index.php\/wp-json\/wp\/v2\/posts\/293\/revisions"}],"wp:attachment":[{"href":"https:\/\/slacc.co.uk\/index.php\/wp-json\/wp\/v2\/media?parent=293"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/slacc.co.uk\/index.php\/wp-json\/wp\/v2\/categories?post=293"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/slacc.co.uk\/index.php\/wp-json\/wp\/v2\/tags?post=293"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}